FAQ

Q: My Stacks view is blank, missing accounts, or showing resources in unexpected groupings. What should I do?

A: After updating your workspace subscriptions (adding/removing accounts or log sources), changes may take a few minutes to propagate to the Infrastructure View. If Stacks appears blank or incomplete on initial load, refresh the page and allow time for the architecture model to rebuild.

If specific accounts or resources are still missing after a few minutes:

Confirm your workspace subscriptions are correct. Verify that all expected AWS accounts and log sources are active under your integrations page.
Use tag-based filtering to isolate resources by team, product, or environment. If resources appear outside expected groupings, verify that tags are applied consistently across your infrastructure.
If the issue persists, reach out to [email protected] with your workspace name and the accounts/resources you expect to see.

For more information, see Using Stacks to Investigate Your Architecture.